. Definitions
For clarity, throughout these Terms:
- “We,” “Our,” “Us,” “Company,” or “Trendhivve” refers to the Trendhivve brand, its owners, affiliates, and operators.
- “You,” “Customer,” “User,” or “Buyer” refers to any person accessing or using our Site or services.
- “Products” means clothing, accessories, or any other goods offered by Trendhivve.
- “Services” means the website, customer support, promotions, and any related offerings by Trendhivve.
2. Eligibility
By using our Site, you confirm that you are at least 18 years old or are accessing the Site under the supervision of a parent or legal guardian. If you are a parent or guardian, you are responsible for your child’s activities on our Site.
3. Use of the Website
- You agree to use the Site solely for lawful purposes.
- You will not attempt to interfere with the security, performance, or integrity of the Site.
- You may not copy, reproduce, distribute, or exploit any content from the Site without prior written permission from Trendhivve.
- Trendhivve reserves the right to suspend or terminate accounts suspected of misuse or fraudulent activity.
4. Account Registration
- To place an order, you may be required to create an account.
- You are responsible for maintaining the confidentiality of your login credentials.
- All information provided must be accurate, complete, and current.
- Trendhivve is not liable for losses resulting from unauthorized account use.
5. Product Information
- We strive to provide accurate descriptions, images, and details of our Products.
- Colors and appearances of items may vary slightly due to lighting or screen differences.
- Trendhivve reserves the right to modify, discontinue, or update Products at any time without prior notice.
6. Pricing and Payment
- All prices displayed on the Site are in [Insert Currency] unless stated otherwise.
- We reserve the right to change prices at any time without prior notice.
- Payments must be made through approved payment gateways available at checkout.
- By placing an order, you authorize Trendhivve and third-party payment providers to process the transaction.
- In case of suspected fraud, Trendhivve may cancel or refuse orders.
7. Order Acceptance and Cancellation
- Your order is considered accepted only after you receive a confirmation email from Trendhivve.
- We reserve the right to refuse or cancel any order at our discretion, including but not limited to:
- Unavailability of Products.
- Pricing errors.
- Suspicion of fraudulent activity.
- If payment is processed for a canceled order, a refund will be issued in accordance with our Refund Policy.
8. Shipping and Delivery
- Shipping times vary depending on location and availability. Estimated delivery times are provided during checkout.
- Trendhivve is not liable for delays caused by third-party couriers, customs, or unforeseen circumstances.
- Risk of loss passes to you upon delivery of Products to the shipping carrier.
9. Returns, Refunds, and Exchanges
Our Refund and Return Policy governs all returns and refunds. Customers are encouraged to review this policy before purchasing. In general:
- Products may be eligible for return or exchange within [insert number of days, e.g., 7–14 days] of receipt.
- Items must be unused, unwashed, and in original packaging with tags attached.
- Certain items (e.g., undergarments, sale items) may not be eligible for return.
- Refunds will be processed to the original payment method once the returned item is inspected and approved.
- Return shipping costs may be the responsibility of the customer unless the product was defective or incorrect.
10. Intellectual Property
- All content on the Site, including but not limited to text, graphics, logos, designs, photos, videos, and software, is the intellectual property of Trendhivve.
- You may not use, reproduce, distribute, or create derivative works from our intellectual property without express written consent.
- Unauthorized use may result in legal action.